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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Eloqua
Discussion List
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Product Notice: Strategic Change to Accessing Eloqua Advanced Intelligence (AI) Features [June 2025]Overview Oracle Eloqua is making a strategic change to how its Advanced Intelligence (AI) features are made available to customers. Taking effect June 12, 2025, the purc… -
Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc…Elise Hymes - Oracle CX-Oracle 6 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
Power Hour Getting Started with AI in Eloqua – From Activation to Action (Part 2)Getting Started with AI in Eloqua – From Activation to Action (Part 2) Continue your AI journey with us! Join Part 2 of Getting Started with AI in Eloqua – From Activati…
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Webinar-How Haymarket Media Turned Fragmented Data into Personalized Experiences with Unity CDPJoin Haymarket Media and Oracle Digital Experience (ODX) for a behind-the-scenes look at how they partnered to unify 30+ brands and disconnected data systems—fueling sma… -
Eloqua Generative AI: Get the Most out of Email TopicsIn June 2025, Oracle made an exciting announcement: Eloqua’s Advanced Intelligence Cloud Service is available for general use. With this development, many marketers are … -
Product Notice: Usage Limit Enforcement - Max 10,000 Contact Records in Sandboxes Starting Aug 2025Overview With the arrival of Eloqua release 25C (Aug 1-15, 2025), Eloqua will be enforcing the usage limits on the number of contact records you can have in a Sandbox en…
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Analytics Excellence Series | Offsetting Timestamps to Local Time ZonesFor more information on the Analytics Excellence Series, please visit our main page. If your team spans multiple regions and uses Insight (powered by Oracle Analytics Se… -
Oracle Eloqua 25C Customer OverviewHighlights: GenAI: Multi-language selection for AI-powered content and subject line generation Send Time Optimization in Eloqua's Guided Campaigns App Redwood updates in…
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Power Hour Webinar: AI in B2B Marketing and Eloqua [July 2025]Join us to discover how B2B marketing is being transformed - streamlining journeys, boosting engagement, and driving smarter decisions. Explore how Eloqua AI empowers B2… -
Learn More About AI for EloquaWith all this talk about AI today, are you ready to unlock the power of AI in your Eloqua marketing strategy? We've pulled all the relevant resources into one spot to he…
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Eloqua Customers: Join us for one of our CX Solution Overview demo hours!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
Eloqua's Guided Campaigns Add-onNot to be missed ➡️ Watch our Eloqua Customer Webinar: Learn More About Guided Campaigns for Eloqua [Nov 2024] available on-demand now! Curious about Eloqua’s Guided Cam…
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Landing page clickthrough, any ready to use report?Does Eloqua have any ready to use basic report for Landing Page clickthrough? I have LP with many hyperlinks, how could I get the info which Contact clicked it and how m… -
Does Send Time Optimization support Japanese time?Content (please ensure you mask any confidential information): Enable Eloqua AI in Japanese organization. In Eloqua, the internal value of the date and time is not Japan… -
Converted Leads import timing causing integration errorsSummary: Looking to the Eloqua hive mind for some help! We have automation set up in SF to auto-convert leads after creation, which happens within a minute of Eloqua cre… -
Eloqua tracking on custom htmlTo ensure our button renders correctly in Outlook, we implemented the custom code above. However, when adding "&elqTrack=true" to the links, no tracking ID is appended a…
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Add a new mailing address to Eloqua with MultibrandingGreetings, community! We need to add a new email sending address to our Eloqua instance. The instance has multibranding, but reviewing the official documentation, we can… -
Is the optimization time calculated by Send Time Optimization visible?Content (please ensure you mask any confidential information): Can I see the days and times calculated by Send Time Optimization on the contact's screen, profiler, and s…
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Why is field merge HTML details not getting populated in email template?Hi Team, We have a requirement to send Order Cancellation emails to customers who have canceled their orders. The data is stored in a Custom Data Object (CDO), which inc…
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Sending Text-Only Emails to Specific DomainWe're experiencing a situation where a certain domain we're sending emails to seemingly has proprietary software that's causing auto opens and clicks that are skewing ou… -
REST API calls - Custom Object Record - system dateHello Team! I would like to retrieve the list of custom data records that were added to the Custom Object in a given period of time - so I am interested in the custom ob…
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Are you able to use the Possible Forwards metric in the Program/Campaign Canvas or Lead Scoring?Summary: Is it possible to use Possible Forwards in your filters or segments on a Program or Campaign Canvas. Similarly, is it available for Lead Scoring? Content (pleas…
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Multi-Factor Authentication Eloqua APICurrently, we are considering using Eloqua's API features, but there is a request to perform multi-factor authentication when authenticating using the API. For example, …
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How to map CDO records to contact via API?Hi Team, We do have a CDO created, and all the records created in that CDO is created via API. How can we map all those data coming from API to the contact table?Mapped …
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Has anyone set up the API for Qualtrics? Or is there any news on an Integration?We have been using Qualtrics for over a year and its a pain to send emails through their system. MY developer tried to set up the API, but said it wasn't worth it. Has s…
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Does Eloqua regenerate dynamic email content when retrying soft-bounced emails?Hi everyone, According to the official Eloqua documentation, when an email soft bounces (e.g., due to a full inbox or temporary delivery failure), Eloqua attempts to res…
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How to capture email asset ID, campaign name, and campaign ID in an Eloqua form?I have a normal demo request Eloqua form that I’d like to use for tracking demo requests. I would like to update it with new fields to help with reporting and analysis. … -
Your Redwood experience?Hi After using the new Redwood interface in Eloqua for quite some time, I would like to ask the community about your feelings in comparison to the classic Eloqua look? U…
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REMINDER: CX Solution Overview Demos This Week - Register today!!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly…
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Oracle Eloqua 25B: Redwood experience content editorsOverview Starting in the 25B release, you can opt-in to access the Redwood experience content editors. You can use the new editors with the following component library a… -
Eloqua Campaign Issue 18 August 2025Summary: Campaigns Not Sending Emails Content (please ensure you mask any confidential information): Scheduled emails that were set for this morning are stuck in the ema…
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Serious disruptions in Eloqua POD 6 after the recent 25C update.Summary: Emails are not send at all… Content: After applying the 25C patch, we have been experiencing serious issues with sending emails from our campaigns (POD6) since …
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Oracle Eloqua Release CenterWelcome to the Eloqua Release Center. Here you can find information about recent and upcoming Oracle Eloqua releases. This page reflects the most up-to-date information …
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Connecting Oracle Infinity to Oracle Eloqua custom objectHi, We are connecting Oracle Infinity to push data to Oracle Eloqua custom object through webhook. But we are getting below error, Resending data. Retry Attempt 1 starts…
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1Remove limit on look up table imports in sf connected app in EloquaSummary: The lookup table data import in the SF connected app does not offer parity with the native integration as it limits the number of records that can be imported t…
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How can I exclude auto-open contacts from future database cleanups?Summary: Auto-open security settings masking engaged contacts Content (please ensure you mask any confidential information): We recently cleaned up our database using a …
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Insight Reporting | Adjusting Totals for Tables and Performance TilesWhen viewing Insight report totals for unique metrics, you may have encountered a scenario where the total value is not displaying the sum of the column as you might be …
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Can we see recent acivity of a contact once email is directly sent via CDO?Hi Team, We have created a CDO "P_US_ProductREgistration" , and also had directly triggered to "SEnd Email" via CDO REcord Services. But, a particular record with the em…
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Implementing Double Opt InWe just implemented Double Opt-In in Eloqua, so I thought I would share some details about our implementation. Problem: * Need to implement a confirmed opt-in on a per c…
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Recurring issues with Eloqua Insight reporting serversHave you also noticed a significant drop in the quality of services on Oracle’s side recently? This is already the third time (1 month) I’ve reported a recurring and per…
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Eloqua Analytics - Insights unavailableHi All, we are unable to access Eloqua Insight. Anyone else facing same issue? after logging in to Eloqua, we are not able to login to Insight. Scheduled reports as well… -
Sales Tools for Eloqua Chrome Extension version 3.0 is now LiveWe’re really pleased to announce the latest version of our Chrome browser Extension is now live for users of Oracle Eloqua Sales Tools. Get started today by Installing t…