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Channel Revenue Management
Discussion List
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Unable to view SSD programs on OM Redwood UISummary: Hi, While creating a Sales Order in the Redwood UI, I am unable to see the Supplier Ship and Debit (SSD) programs being applied at the sales order line level. H… -
Customer Program type to calculate accrual based on Sell Price with manual adjustments allowedSummary: We have a requirement for a customer program where accrual is calculated based on Sell Price (rather than list price) and manual adjustments are enabled. There …
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Settle Customer Claims Execution Report Error: Enter conversion rate informationSummary: Cannot create claim in currency different than ledger currency although currencies are defined in corporate & its default Channel Currency Conversion Type profi…
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Manage batches UI in Channel not showing anythingSummary: I have loaded the Channel batch transactions as the data exists in CJM_DOCUMENT_LINES_ALL but do not see anything in Manage Batches UI. Content (please ensure y…
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Can Channel Rebate be based on AR Invoice Amount or AR Inv Line AmountSummary: How do we calculate the Rebate based of the Invoice Amount or Invoice Line Amount which is our clients requirement. As per the documentation, the rebate calcula…
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NANA1
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Any documentation available for non-promotional claim accounting?Summary: For non-promotional, Where do we map the GL account associated to the claim investigation activity? Content (please ensure you mask any confidential information…
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Qualify Customer Program Custom Qualifier based on Sales Order Header EFFHi, We have a requirement to use a custom qualifier in the Customer Rebate Program, where qualification will be based on a Sales Order Header Extensible Flexfield (EFF).…
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Sales Incentives not applied to Sales OrderSummary: I have created couple of as programs in Channel as there are Program Types for a customer and bill to site for two Item qualifiers but none of them is getting a…
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Settle Invoice related claim with accrual from volume rebateWhen creating a claim from receipt using the "Create Channel Revenue claim option", we are unable to select the promotional radio button to apply an earned accrual from …
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What is the best practice for Displaying available accruals outside of Channel revenue management?Summary: If the earned/available accruals need to be displayed to a 3rd party application to make it more visible to sales reps and customers to drive sales, what is the…
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Customer Channel Program accruals is not working based on Custom QualifierSummary: I have set up custom qualifier in the Customer Channel Program based on following document. I am using this qualifier for both the operators _E (Equal to) and _…
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Manual adjustment table & DFFSummary: When we create manual adjustment and submit it, we are able to see the record in CJM_CUSTOMER_ACCRUALS_ALL but no data in the CJM_MANUAL_ADJUSTMENTS_ALL_B & CJM…
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Customer Program creation doesn't throw any error on duplicate program creationSummary: Customer Program creation doesn't throw any error on duplicate program creation Content (please ensure you mask any confidential information): We have a require…
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Is it possible to setup Customer program based on invoice being paid on time?Summary: If the customer pays their invoices on time, abiding to the payment terms, would like to reward the customer with a rebate for on time payments. Is it possible …
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Level of Accrue To for Customer Claim AssociationsSummary: When setting up a customer program, if we set it at customer level, will the accruals still be seperated out by bill to if we have multiple Bill To's associated…
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How to set maximum earned amount for a customer program?Summary: The customer program has a maximum earned amount of $25,000USD. Is it possible to set this at the program level so that this accrual amount is not exceeded? Con…
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N/AN/A
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Not able to find order/invoice number in customer transactions exported from the checkbookSummary: While exporting the customer transactions from the checkbook, the order & invoice fields are blank. Content (please ensure you mask any confidential information… -
Accounting entries for Channel Manual AdjustmentsSummary: Accounting entries for Channel Manual Adjustments Content (please ensure you mask any confidential information): Which setup controls the accounting for Manual …
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Accounting entries for Promotional and Non Promotional Claims SettlementSummary: Accounting entries for Promotional and Non Promotional Claims settlement Content (please ensure you mask any confidential information): We are looking for diffe…
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Is there an option to automatically create claims in channel revenue management?Summary: After defining, approving, and running active programs, is there an option for the claims to be automatically generated based on the maximum earned amount? The …
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Supplier Ship and Debit ProgramSummary: For a Supplier Ship and Debit program given that one of the component within the Bom is Eligible for Ship and Debit Program, when the Parent item is shipped out…
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Find the customer transactions(Sales Orders/Invoices) picked up by a customer rebate programSummary: Is there an option to find the actual customer transactions pick up by a customer rebate program? The earned amount in the checkbook, is there an option to find…
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ChRM Channel Revenue Management Categories are not visible in Customer program products sectionHi We are trying to setup customer program for customer promotion program type with criteria Categories but unable to see the list of values in the category LOV. and als…
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Supplier Ship and Debit Program 2Summary: Given non tangible Item is on Sales Order and has fulfillment and it doesn't get physically shipped out, will CHRM pick up the Order for Supplier ship and Debit…
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We had couple of question on Supplier Ship and Debit.Summary: Given that one of the component within the Bom is Eligible for Ship and Debit Program, when the Parent item is shipped out will CHRM pick up the component from …
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customer programs are not visible in channel revenueSummary: We are implementing Sell side channel revenue management. User has created Customer Annual programs and submitted. Post submission the programs cannot be seen i…
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unable to see the customer programs after submit in channel revenue managementSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Does supplier Ship and Debit works with CPQ Pricing?Summary: Does supplier Ship and Debit works with CPQ Pricing instead of Fusion Pricing? Content (please ensure you mask any confidential information): For setting up Sup…