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Channel Revenue Management
Discussion List
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How to create one AP invoice for multiple claims belonging to multiple AR customersSummary: We have a requirement to create one AP invoice for multiple Claims created for different customers . Ex: There is one claim for Customer A, Customer B and Custo… -
How to exclude Freight from AR Transaction from Accrual calculationSummary: We have a client requirement to calculate Brokerage(Accrual) on AR Invoices net of Freight amt. How do we do that? In ChRM , is there a way we can write formula…
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The item's user-defined attribute in customer rebate program type -Customer Volume ProgramSummary: The requirement is to use the item user-defined attribute in the product rules in the program definition. The attribute works for the program type 'Customer Pro…
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Post journal entries by supplier program typeWe have different teams owning supplier program types. Business user owning respective supplier program types are required to review the accounting once the accruals are…
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How to generate Invoice against ClaimsSummary: How to generate Invoice against Claims Content (please ensure you mask any confidential information): We are trying to understand how to create Invoices against…
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How do we review the uploaded Channel Batch via CSVSummary: Is there a UI in Channel to review the channel batch transactions loaded via CSV All we have is the Manage Batches UI which shows the count of transactions Line…
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Data model for claim approvals BPM NotificationSummary: What is the Data Model for Channel Revenue Management Claims/Deductions BPM Approvals Notification ? Content (please ensure you mask any confidential informatio…
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Settle Customer Claims - Unexpected error. An unexpected error has occurred.Summary: When running Settle Customer Claims, We are getting: Unexpected error. An unexpected error has occurred. No further information is given. Any guidance on what t…
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Monitor Claims not creating invoicesSummary: Hi, What is the best way or best practice to monitor that Claims are not creating invoices/credit memos? Once the claim is created schedule ESS Job should creat… -
Ability to export Program from UISummary: Ability to export Program and Claims from UI Content (please ensure you mask any confidential information): We are looking to export the Programs from UI simila…
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link between Claim and AR Credit MemoSummary: How to identify in AR Credit Memo from which Claim has been created? Currently we are using manual claims and credit memo as settlement method. AR Credit memo i…
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What is the best approach to create an accrual for fixed amount every month for a customerSummary: The client requirement to create an Accrual for a fixed amount every month for a Customer. Now the customer may have more than one promotion for different durat…
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How to calculate Accrual by Count of Invoices per monthSummary: We have a client requirement that Accrual amount should be calculated by the number of AR Invoices for a customer for a given month. Ex: For Customer A, there a…
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Attachments Claims workflow approvalSummary: Hi, We have been testing approval workflow now in UAT and have noticed one problem. When you create the Claim you can enter both comments for approval and also …
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cancel settled claimsSummary: Hi, Is it possible to cancel a claim once is settled? if not possible. When is the last moment you can cancel a claim? If it is possible, how to do that? Do you…
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Channel Claims manager Role not working?Summary: Hi, I have a user which is having Channel Claims Manager role and data access set to BU. However when doing login she does not have access to Customer Channel M…
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What is the Customer Adjustment Type used for Create Accruals in the Sales&Expense mapping set?Summary: If the * is removed as an input value from the mapping set for sales and expense, the job to Create Accruals fails to find an account. We have the values INCREA…
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Unable to generate accruals upon receiving of POSummary: Content (please ensure you mask any confidential information): Step 1: Created the Supplier Rebate Program Step 2: Created the Purchase Order (PO) Step 3: Recei…
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Customers not displaying for Business Unit in Create Customer ProgramSummary: When selecting the US business unit, we are able to select customers in the Customer programs. When selecting the CA business Unit, customers are not displaying…
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How to control Invoice Date on AP Invoice based on Reference_keySummary: How to control Invoice Date based on Reference_key Content (please ensure you mask any confidential information): We are seeing AP Invoice Interface populated w…
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What is the usage of Customer Trade ProfilesSummary: What is the usage of Customer Trade Profiles Content (please ensure you mask any confidential information): We are looking to understand the usage of Customer T…
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What is difference in functionality in ChRM Springboard AppsSummary: What is difference in functionality in ChRM Sprinboard Apps - "Deduction and Settlement" &"Customer Channel Management" Content (please ensure you mask any conf…
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How to create Negative Invoice against Customer ClaimsSummary: How to create Negative Invoice against Customer Claims Content (please ensure you mask any confidential information): We are using Claim to create AP Invoice fo…
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How to control the Invoice Date of the AP Invoice created against ClaimsSummary: How to control the Invoice Date of the AP Invoice created against Claims Content (please ensure you mask any confidential information): We are creating claims w…
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Calendar requirement for Customer accruals in Channel SettingsSummary: As of 25B, the Calendar maintained in Channel Setting for Customer accrual must begin Jan 1 and end Dec31. This is a new restriction. We were able to set the ca…
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How to delete/update accruals created in Oracle Channel Revenue ManagementWe will be uploading Supplier Invoice transaction in to Oracle Channel revenue management using csv upload template. The Supplier Invoice transaction captured in the tem…
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Why is UOM required when selecting All ItemsSummary: In Channel, for Product Rules, when I am selecting All Item, UOM is mandatory. Why? What is the behavior of this set up when we have AR Transactions with Items …
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Edit Claim Settlement Lines in Visual Builder studioSummary: I need to update the Claim Settlement Lines table by adding an additional column or a DFF. However, when I access the corresponding page in Oracle Visual Builde…
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Deductions settlement error with bill to contact id errorDeduction are created with bill to account and site details while settling the deduction getting error as below. Is there issue with bill to site or bill to site having …
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Customer program Header DFF values not used for Create AccountingSummary: I have created a DFF on the Customer Program Header - CUSTOMER_ATTRIBUTE_CHAR1 that is mapped to an account segment in Mapping Sets. Create Accounting is not us…