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I can no longer log in to my free cloud account

in OCI - General 8 comments

Summary:

I can no longer log in to my free cloud account

Content (please ensure you mask any confidential information):

Today I realised that for some reason my free account has been deleted or blocked without any notification.I cannot log in via SSH to my virtual machine, nor can I connect a VPN.Additionally, when I try to log in to Oracle Cloud, it recognises my zenobik account name, redirects to the Frankfurt login page, but I cannot log in to my account, I always get the message ‘Invalid username or password’, even after resetting my password.I cannot contact the live agent as it is not available for free accounts. What else can I do to access my virtual machine?

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