Collection Activities
Discussion List
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Number of Parallel processors and Batch size in Collections preferencesSummary: While setting up Global preferences under Manage Collection Preferences there are a couple of options: 1. Number of Parallel Processors 2. Batch size What is th… -
Oracle Advanced Collections - Collections DashboardSummary: There is a requirement for the collections dashboard as part of our collections role. However, by testing the seeded Collections Agent and Collections Manager, …User_R4TXX 18 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Unpaid reason in CollectionsHello We are looking to add a value for Unpaid reason for Collections. Does it have an related implications beyond just being a drop down option? Thank you.Kamonwan Srasrisom 4 views 0 comments 0 points Started by Kamonwan Srasrisom Receivables & Collections
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Dispute Reason mapping with a respective GL code in Advanced Collection ModuleSummary: Below are the Oracle-suggested steps to map the dispute reason with the respective GL code. However, when we perform step 4, an error occurs. Oracle suggested s…Fredrick Ignatius 110 views 8 comments 0 points Most recent by Fredrick Ignatius Receivables & Collections
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25B Feature Email of Open Transactions to Customers not sending emailWe are testing the new feature available in 25B Email of Open Transactions to Customers in a test environment. When we click on the resend button no email is being gener…Kimberly Askvig 116 views 6 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Feature: Email of Open Transactions to Customers F37087 - Regenerate and Send/Regenerate and ReviewHello, The two options for Regenerate and Send / Regenerate and Review are not working for me. "Resend" works as expected. Manage Collection Preferences = Resend and reg…Brandon Wortman 21 views 3 comments 0 points Most recent by Brandon Wortman Receivables & Collections
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This Feature is not AvaiableSummary: Our collections has stategy feature enabled and it ran for one customer.Now startegy is not getting assigned .Log is mentioning Feature is not avaiable although…
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Third party collections processSummary: Scenario: We are using advance collection for doing inhouse collection. In case team is not able to collect in specific duration - requirement is to transfer co…Pavan kumar yerram 107 views 2 comments 0 points Most recent by Dhruvjoshi23 Receivables & Collections
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Collections- This feature is not availableSummary: Dear Experts, When am running Collections Scoring Program for 'Delinquency Status Determination' or 'Account scoring' , program is ending with warning , and log…Rajiv.Karande 235 views 6 comments 0 points Most recent by alexey.shtrakhov Receivables & Collections
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Transaction Delinquency - Exclude Small Amount from Dunning/CollectionsSummary: We have implemented strategies for Dunning and Collection activities. The requirement is to exclude small amounts (amount below a certain threshold value) from …
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How do you access Manage Collection Task TemplatesSummary: Advanced Collections set ups. Trying to access Manage Collection Task Templates. Content (required): I receive the following when I select Manage Collection Tas…
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Need to disable sub options at collections> Transaction levelSummary: Customer need to disable sub options in advance collections pay, dispute, adjust and promise and preview at transactions level. Content (please ensure you mask …
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How to add attachments while sending to customer statements emailSummary: How to add attachments while sending statements to customers via email Content (please ensure you mask any confidential information): Our client requirement is …
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Generate seperate dunning letters based due date of invoiceSummary: If system sending final demand letter it must include the dues more than 60 days, If anything less than 60 days should go for Hard demand letter.But in now syst…
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Manage Collections Task Default Profile OptionSummary: Advanced Fusion Collections has assigned a default strategy to a customer, we would prefer our solution not to assign a default when it doesn't find a strategy.…
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While we are creating collection activity, we are unable to find any “Person” type customer.While we are creating collection activity, we are unable to find any “Person” type customer. Anyone has similar experience earlier? -
25B Feature Advanced Collections: Email of Open Transactions to CustomersTrying to enable the Email Open Transaction Copy option in the Manage Collections Preferences setup task to expose the Resend, Regenerate and Send, and Regenerate and Re…Jennifer Cummings 12 views 0 comments 0 points Started by Jennifer Cummings Receivables & Collections
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Generate Dunning Letters based on Invoice AgingWe have a requirement to generate distinct Dunning Letters (Soft, Medium, and Hard) for each delinquent invoice based on aging buckets. If a customer has multiple invoic…
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Change dunning stage on an invoiceSummary: Is it possible to change the dunning stage on an invoice?. Content (required): Version (include the version you are using, if applicable): Code Snippet (add any…
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Warning on the sub Process Strategy Tasks - No Strategies to processSummary: Process Strategy Tasks Start Time: 06:28:23321 P_ORG_ID: P_CUSTOMER_NAME_LOW: P_CUSTOMER_NAME_HIGH: P_ACCOUNT_NUMBER_LOW: P_ACCOUNT_NUMBER_HIGH: P_BILLTO_LOCATI…
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Collections Scoring going in warrningSummary: Collections Scoring prohram went on warning "This feature is not available" Content (please ensure you mask any confidential information): Version (include the …
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Maximum number of days to make a promise after DeliquencyI have set “Maximum number of days to make a promise” is set to 30 and a transaction is due by more than 30 days like 104 Days, But I am still able to create the promise…
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Collection Strategy Task - User added task stays in To be CreatedSummary: We have a requirement where the collector/user would need to skip or Cancel a scheduled Automatic task and then add a Manual user task. It is observed that once…Arun N-OC 3 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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How to store a boleto pdf file in Oracle FusionSummary: Fusion generate boleto for Brasil in account receivables, but not store. Is there a way to store the boleto pdf file in a UCM or another path in Oracle Fusion? … -
Add one note to multiple transactionsSummary: Is it possible to add one note to multiple transactions on the collection dashboard Content (please ensure you mask any confidential information): Is it possibl…
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Status field is blank for current transactions in the Advanced Collections Transactions tabSummary: Status field is blank for transactions with a due date equal to or later than the system date. However, when unpaid reasons are added to these transactions, the…Fredrick Ignatius 11 views 0 comments 0 points Started by Fredrick Ignatius Receivables & Collections
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Not able to update customer profile in collection when business level is "Customer"Summary: We have set the business level to perform all the collection activities as "Customer". We have set the business level in Collection preference, Collection strat…Soumajit Karmakar 58 views 6 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Option to add minimum dunning amount is not showing up at the Party profile level in Adv. CollectionSummary: We are performing the collection activity in the customer party level. We need to put some control on the minimun duinning amount in the profile level. The cuts…Soumajit Karmakar 3 views 0 comments 0 points Started by Soumajit Karmakar Receivables & Collections
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IEX:Data is not reflecting in AR_DISPUTE_HISTORYSummary: AR_DISPUTE_HISTORY is empty though I have data in AR_PAYMENT_SCHEDULES_ALL.AMOUNT_IN_DISPUTE Content (required): I am not able to see any data getting populated…Soumya Prakash Parhi 72 views 3 comments 0 points Most recent by Kapil Dev Mittal Receivables & Collections -
Oracle fusion Advanced Collection Implementation/Pre ReqsSummary: Hello Team, We already have AR Module implemented in fusion, trying to gather required information to implement advanced collections module; do we have a consol…