HCM Skill
Discussion List
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User with only Digital Assistant - Manager role is not able to see chatbot/"Ask" iconSummary: I have a question related to Digital Assistant - Manager role. Actually when I tried adding only the delivered Digital Assistant - Manager role to an employee a…Anshuman Chatterjee 11 views 1 comment 0 points Most recent by Marius Voicu-Oracle Digital Assistant -
Looking for sample use cases for LLM integration with ODA in HCMSummary: We are looking for sample uses cases for LLM integration with ODA in HCM. Content (please ensure you mask any confidential information): As per the Oracle docum…Anoop K N 41 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile
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Looking for options to mitigate limitations of LLM while integrating with ODA.Summary: Looking for options to mitigate limitations of LLM while integrating with ODA. Content (please ensure you mask any confidential information): Below are the gene…Anoop K N 31 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile
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Bind user response to REST payloadSummary: We are trying to use the Fusion REST Service to create absences in Fusion based on chatbot input. Is there any documentation available on how to bind user input…Amit Dabke 33 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Where is the most up-to-date version of the "Use Chat for HCM" document?Summary: Where is the most up-to-date version of the "Use Chat for HCM" document? The last version I can find is from 2022. Content (please ensure you mask any confident…
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How to disable a particular skills appears in chat bot.Summary: Hi Team, When ever bot is opened , i'm seeing the expenses , FAQ's Expenses and HCM Knowledge. Can we disable the respectively skills. As per screen shot Conten…
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View your performance redirects to deeplink but not to Redwood page in Oracle Digital AssistantHi, We used to have responsive page for Performance then the link "View your performance" was working fine. Recently we changed it to Redwood page but it still redirecti…Sravani_Vaka 21 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to restrict a skill in a digital assistant on the basis of locationSummary: Hi Experts! We need to restrict a skill for the overseas employees so that only they are able to see the FAQs in that skill and no one else. And also the overse… -
How-To: Default login credentials for Regression Testing AutomationSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge The Hcm skill includes the capability for cu… -
Digital Assistant Requests Get the Response “It looks like you don’t have permission to access thisSummary Digital Assistant Requests Get the Response “It looks like you don’t have permission to access this information”Content Hi all, we're running into the same issue…
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How to include document of record skill in Oracle digital assistantHi Team, We have below business requirment to configure in ODA, would require your advice in achieving it. 1) Will Digital assistant enable a user to request for a docum…
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where to find IDCS Admin console URL to enable ODASummary: We are trying to activate the ODA for our Cloud HCM application and following the steps mentioned in the URL: https://docs.oracle.com/en/cloud/saas/human-resour…aditiBendwal-Oracle 35 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Is there a way to enable photos to be sent over SMS to expense bot using Twilio?Summary: Currently when using the expense bot over SMS, pictures are not being saved in the expense app. Is there a way to send photos using SMS? I'm aware that SMS allo… -
Users escalate their queries to an agent administrator within Oracle Digital AssistantHow can users escalate their queries to an agent administrator through generating any a ticket within Oracle Digital Assistant if the assistant is unable to provide a re…Rumaisa Khan 21 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions?Summary: Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions? Content (please ensure you mask any confidential information): If a HRBP (w…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…Dr Surlina Yin-Oracle 536 views 33 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Unable to remove hyperlink in payslipHi Team, when a user asked the show my salary in the chatbot it is displaying two responses, one is salary details and the second one is to view all payslip links as sho…
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Unable to add the cloned skill in the digital assistantSummary: I have cloned the standard skill and am attempting to add it to my digital assistant. However, some of the skills are not being added to ODA and are displaying …Rumaisa Khan 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can we change the size of the cards in the Direct Reports View intent (directReports.view.others)?Summary: Can we change the size of the cards in the Direct Reports View intent (directReports.view.others) that is seeded with the HCMv2 skill? Content (required): The c… -
ODA IssuesSummary: ODA Issues Content (please ensure you mask any confidential information): We are working on enabling ODA for ESS and MSS. While testing we found below issues. 1…
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textReceived Action property not workingSummary: Hi I am using textReceivedAction :"intent" , but its still showing the same, Required to call the intent for passed message Content (please ensure you mask any …
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ODA unable to find employee with special character in name (E.g : Christophe Verchère)Summary: Hello Team, We are implementing for more than 40 countries and some country employees have some special characters in it. When we try to fetch such employee in …
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I am getting no response in the chat widget ODA.Summary: Configuration steps: Enabled the Profile. Created the needed ODA role (with ODA privilege) & added to custom employee role. Pulled latest FADIgitalAssistant in …
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Hi, any idea why some system messages don't show in the conversation logs in Analytics?Summary: The 'intent menu' (the menu that shows for a user when their utterance can apply to multiple intents) doesn't seem to get captured in conversation logs at the s… -
Oracle Digital Assistant - Transcript for conversationsSummary: Can you please let me know if transcripts are available for the conversations occurred during a session through Oracle Digital Assistant? How this functionality…Claudia Gregorio 23 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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What are the uses of "Annotations" and "Auto-Complete Suggestions" in Skill IntentsSummary: What are the uses of "Annotations" and "Auto-Complete Suggestions" in Skill Intents Content (please ensure you mask any confidential information): Version (incl…
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Example Utterances Not Working on First TrySummary: When using the Expense Skill in ODA, the Example Utterance "Upload a receipt (recommended)" does not work. This is the delivered recommended utterance for the a…
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Is there a way to monitor user inactiveness and display a feedback prompt at the end of journey?Summary: Hi All, Is there a way to monitor user inactiveness and display a prompt at the end of the journey asking for feedback from the user. For example: If the user h…Saravanan Gangadharan 1 view 1 comment 0 points Most recent by Anupama Patil-Oracle Digital Assistant
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Skill assistant for talent management is a part of digital assistant license or Dynamic Skills ?Summary: Hi Team, What are the capabilities of talent and performance management skill assistant within DA. Is it covered in DA License ? or its a part of Dynamic skills…
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I want the detailed steps to implement Oracle HCM Digital AssistanceI want the detailed steps to implement Oracle HCM Digital AssistanceMohammad Abdelmalik 61 views 2 comments 0 points Most recent by Mohammad Abdelmalik Digital Assistant