CRM
Discussion List
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Account deletion?Hi Community members, I want to delete all accounts and upload the accounts from scratch and map them with contacts. Can you suggest a process for doing this? Would it i…Shashwat Awasthi 2 views 3 comments 0 points Most recent by Nathan Lichte - Oracle| Eloqua Center of Excellence-Oracle Eloqua -
Eloqua creating Contacts with Old Email addresses when SFDC contacts are mergedAnybody else experienced this oddity? Have a solution by chance? Example: We have 2 contacts in Salesforce with the email address hello@gmail.com. Our SF team is on a du… -
How do you push an A1 lead from a lead scoring model to CRM?My lead score model is set up in Eloqua (profile/engagement criteria are defined and live), however I'm unsure how to push the lead to Oracle CRM if the lead scores A1. … -
🚀 Join Our Power Hour Webinar On Optimizing Email Performance With Eloqua🌐✨Dear Eloqua Community, 🚀 We invite you to delve into the world of A/B testing with Eloqua in our upcoming webinar! ✅ Introduction to A/B Email Testing ✅ Best Practices f… -
Post Processing in Import call of SFDC cloud appIn the Import call for importing data from SFDC to a custom object table in Eloqua the Add Action button is greyed out in Post Processing section. How can it be enabled?… -
I need to change the CRM used in Response RulesWe are in the process of setting up the Campaign integration portion on the SFDC Integration app. I know that I have to setup Response Rules, however, we previously had … -
Campaign Canvas Settings Sync to CRMIs there a way to change the Sync to CRM field, in Campaign Canvas Settings, default value to "unchecked" instead of "checked"?
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REST APIWe are facing the following issue. The emails sent through REST API do not include List Unsubscribe header. Does it not support adding List Unsubscribe headers when send…
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availability after Eloqua contract ended upI have a client whose Eloqua contract expired in 2024/3/31. But LP created by the instance is still active at the moment. Do you know what date these page become unavail…
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dkimDKIM Signing Configuration
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Multiple custom object records created for a contact, but only one getting mapped to contactWe have an integration with Brighttalk that creates a new custom object record every time a user interacts with a webinar. Some of the fields are then mapped directly to…
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Customer Webinar: Using Eloqua Sales Tools to Align Sales and Marketing [April 2024]Using Eloqua Sales Tools to Align Sales and Marketing [April 2024] In this session we showcase how to leverage Eloqua Sales Tools, Profiler and Engage, and demonstrate t… -
[HELP] Deduplication report insightGood morning, I created an insight report with the aim of outputting mail sending statistics over the last 7 days. My submission total includes many duplicates. Do you h…
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Does Eloqua have a capability to auto send a daily updated webpage to a list of contacts?Interested in showcase updates that take place daily on a landing page to a list of contacts. We prefer it not be an email but them receive the webpage in their inbox fo…
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detect the CDO being updatedWe will link SFDC with Eloqua and send the value from Salesforce to Eloqua CDO. After that, I would like to send it back to SFDC when CDO is updated in Eloqua. I wonderi…
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Eloqua: Profiler embedded in Salesforce opens in a new window instead of the iframeHi, We are facing a problem with embedding Profiler into Salesforce Lightning as it opens in a new window instead of the iframe. Settings we have made: Added *.lightning…
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What is the best way to pull a report of all active segments with their name and link?I have searched within insights and am able to filter the analysis by active campaigns but am looking for the segment name and links specifically.
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I'm curious about the principle of Daas Lead / Account Enrichment.I have checked the doc below related to Daas. https://www.youtube.com/watch?v=kLym4AhKod0 Before sending out the Eloqua email campaign, I understood that the Daas Enrich…
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Same email address lives in Eloqua and Salesforce, but they previously did not have a sync setup.We currently do not sync leads created prior to 2021 from Salesforce to Eloqua. This was done to limit the number of records in Eloqua during a data migration. However, …
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Data import priorityI tried to update the field with Excel, but the Expiration date is not updated. Other fields have been updated successfully. I guess it's because of the Data import prio…
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Auto Sync Queue (Clearing?)We are currently integrating to MS Dynamics CRM and had an issue with our integration user (client secret for authentication expired). We received an alert, fixed the cl… -
Spam ProtectionHi, I have a question after looking at the document below. https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=103535771320008&id=2756251.1&_afrWindowMode=0&…
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[INSIGHT] Output stats from the last 7 daysHello, I would like to create and send myself a weekly report on the statistics of a certain email over the last 7 days. Can you help me ? Here's where I am: I don't see…
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If multiple streams on canvas and customer qualifies for all segment streams which do they enter?Considering a contact can only enter the canvas one time, if there are multiple segment streams and the contact qualifies for multiple of them how does Eloqua determine …
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We would like a security group to be able to create segments by importing data, but cannot add contaHello We would like a security group to be able to create segments by importing data, but cannot add contacts via the individual contact tab in the segment. What are the…
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🚀 Join us for the CX Marketing Power Hour Webinar on Oracle Eloqua 🌐✨Dear Eloqua Community, We invite you to join our knowledge-packed session! Mark your calendars, CX Marketing Power Hour Webinar! 📅 Date: February 15, 2024 🕒 Time: 2:30 –…
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|tracking call buttonGood morning, Using a piece of custom code I added a call button to my email (see screenshot). Can you tell me how we can track and monitor performance please? Thanks fo…
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Eloqua Salesforce Integration App - "Missing required code challenge" error messageHello, You may see the "Missing required code challenge" message returned by Salesforce while trying to authenticate a new connection in the Eloqua Salesforce Integratio…
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Fusion CX Sales Integration App Update - Is 2nd Level Object Support only for Primary Address??We recently received the email announcement with the following notes: On January 19, 2024, the Eloqua CX Sales CRM Integration App will be updated to support importing C…
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Manual Bulk Import in Eloqua with Data import priorityHi, We need to do some data patch for Eloqua records but there's currently a data import priority set. As per the official eloqua document, data priority rules doesn't a…