Category 440
Discussion List
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Client success stories or real-world examples where the Digital Assistant or skill was extended?Would love to hear any and every example of where the out-of-box digital assistant (FADigitalAssistant) and its skills were extended. Specifically, the ERP & EPM skills … -
How to Restrict Skills displayed in Digital Assistant based on employee type or roleSummary: We have a custom skill created only for onboarding purpose, we would like to restrict it for pending workers only either by employee type or the role. Content (…
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ODA Responds to Queries for Disabled Intents in a SkillSummary: Hello Team, We need to activate specific intents within the HcmV2 skill while disabling the others. However, after disabling the other intents, we noticed that …
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There is an error with sourceCd parameter in Helpdesk Skill 25AHi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 issues: 1. Create a ticket > add description > add category > submit > ODA…
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HCM Knowledge skil on FADigitalAssistant with 25A updateHi, I noticed that the HCM Knowledge skill has been removed, and the 'Do a search' intent has been moved to Helpdesk but is currently disabled. Could you kindly clarify …
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How do I deploy a Digital Assistant to my Dev EnvironmentSummary: Currently, the Digital Assistant/ HCM Skill is working as expected in my production environment, however I would like to also have it working in one of my dev e… -
Change expenses currency within Oracle Digital AssistantHow can you change currency within the Oracle Digital Assistant skill for Expenses? For example, change US dollars/$ to British pounds/£ Regards, Darren -
ORC/Onboarding deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …RohitPhulsunge-Oracle 22 views 4 comments 0 points Most recent by RohitPhulsunge-Oracle Digital Assistant
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Restrict Oracle Digital Assistant responses based upon business unitIs it possible to restrict responses provided through Digital Assistant based upon a user's business unit, and what is the best method to achieve this? For example, user…
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How to add an option to Exit Conversation after each response or flow?Summary and Content: As per business requirement, we are checking feasibility to add an option after each flow ends. This option will help users to navigate to the initi…
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Skill Required to access Talent Profile details from the Digital AssistantSummary: Unable to access Talent Profile related items from the Oracle Digital Assistant Content (please ensure you mask any confidential information): We have a need to…Ashish Kumar Pandey 1 view 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant -
Can we enable External Career Site alone in Oracle Digital AssistantSummary: Hi Team, Can we enable External Career Site alone in Oracle Digital Assistant. If "YES" , May i know whether the config is same like HCM v2. Thanks Dharma Conte…
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Customized InsightsSummary: Can we add extra column say business in Insight Export in HCM Skill Content (please ensure you mask any confidential information): Version (include the version …
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Feedback Options Not Displaying in Digital Assistant Skill FlowImplementing Feedback using Custom Metrics - Thumbs up Thumbs down. I am working on a custom skill for Oracle Digital Assistant (ODA), and I'm facing an issue where feed…
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…Dr Surlina Yin-Oracle 427 views 11 comments 0 points Most recent by Amandeep Kumar Digital Assistant -
Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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ODA rebase and Update processSummary Rebasing is failing and lots of error messages that mean nothing at all Content To be honest, I'm losing the will to live with the DA. I have so many problems an… -
How to enable on disable chat widget settings in runtime/dynamicallyWe would like to enable or disbale attachment symbol from chatwidget in run time based on custom properies.
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Candidate Experience V2 Skill and ODA published on Career Site- NOT WORKINGTeam, We have deployed a digital assistant on Career Sites, but the bot is not giving any response. It tries to type (atleast it shows that way), but there are no respon…
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How to make the Digital Assistant chatbot icon background transparent in HCM in REDWOOD pagesSummary: How to make the Digital Assistant chatbot icon background transparent in HCM in Redwood pages. In non-redwood pages, we can add an html-markup in the template t…
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24D HCM theme issue when Digital assistant theme changed from redwoodSummary: In our test environment when we switched the ODA theme to classic or Default from Redwood, it switches the HCM page theme to classic when browsing back from red…
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …Dr Surlina Yin-Oracle 289 views 10 comments 0 points Most recent by Hakeel Khan-Oracle Digital Assistant
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ODA flow step to send email with summary of recent conversation / question responsesSummary: We are looking for a way to ask the user a number of questions and then bundle up the responses into an email and send to our HR team for case management (we ar… -
Global Client - Enabling Candidate experience skill for a Targeted GeographySummary: We have a client who is spread across North America and EMEA and they want to only implement the Candidate Experience skill only for North america. They only ha… -
Unable to add extended skill to the DASummary: Error pop-up when try to add an extended skill to the digital assistant Content (please ensure you mask any confidential information): Hi all, To make custom ch…
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how to make BOT prompt message if user wish to EXIT if he is IDLEhow to make BOT prompt message if user wish to EXIT if he is IDLE . Currently BOT showing SESSION EXPIRY message only after user types after Session got Expired
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Weird Behaviour. BOT showing ThankYou response even for Correct QuerySummary: BOT behaving Inconsistently. Once BOT shows ThankYou response , it keeps on responding Thank You message even for Correct Query that was giving right response b…
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Performance review others (direct reports) - Bug ODASummary: When asking ODA about the performance review of my direct report, I get the response that I have no permission to see this data. This is strange because I can s… -
Oracle Digital assistant- modify the hcm custom componentI am currently working with the HCM skill pulled from the Skill store and have encountered an issue while attempting to modify the hcm custom component. In the editing s…