Category 740
Discussion List
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Eloqua Hot Phone NumbersHello! :) I would like to know the up-to-date phone numbers to Oracle Support to be used for example when I would like to escalate the SR? Is the following list updated?… -
Any case studies on auditing in Eloqua for field values on CDO or campaign stuckSummary: I want to create a program or report or alert or AI agent that would send an alert or email for auditing both data population and program health. 1.Detect when …
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Does STO sends emails after campaign ends?Hello! I have a question regarding the STO - send time optimization & campaign completion status. I observe a case where 3 contacts got the email ABC - it is visible in …
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Use case for Account Custom Data ObjectSummary: Content (please ensure you mask any confidential information): Hello, I'm wondering if any user in the community has any use cases of implementing account custo…
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Troubleshooting Tips for Eloqua Profilers in SalesforceHiya! We have a large number of Salesforce users that rely on Eloqua Profiler in Salesforce. Odd thing, the bulk of the SFDC users can see profilers with no problem. But… -
Intermediate Unsubscribe Page- How to Prevent Accidental UnsubscribesHey Eloqua Marketers! Are using the out-of-the-box, one-click Unsubscribe from All or Remove from Email Group system links in your email footer? Then you should also be … -
Power Hour Getting Started with AI in Eloqua – From Activation to Action (Part 2)Getting Started with AI in Eloqua – From Activation to Action (Part 2) Continue your AI journey with us! Join Part 2 of Getting Started with AI in Eloqua – From Activati… -
Does Send Time Optimization support Japanese time?Content (please ensure you mask any confidential information): Enable Eloqua AI in Japanese organization. In Eloqua, the internal value of the date and time is not Japan…
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Eloqua - I can't remove a security group from a user settings _ Do default security group exist?Hi, I set up a new Eloqua profiler user with a tailored security group to apply some content access restrictions (labels). When saving after having selected that group, …
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Dynamic Content Clickthrough by Contact ReportingHi there, Is it possible to get a Clickthrough Link Breakdown kind of report for Dynamic Content Blocks? We are able to view the # of clicks using the "Dynamic Content b… -
Landing page clickthrough, any ready to use report?Does Eloqua have any ready to use basic report for Landing Page clickthrough? I have LP with many hyperlinks, how could I get the info which Contact clicked it and how m… -
Product Notice: Strategic Change to Accessing Eloqua Advanced Intelligence (AI) Features [June 2025]Overview Oracle Eloqua is making a strategic change to how its Advanced Intelligence (AI) features are made available to customers. Taking effect June 12, 2025, the purc…
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Converted Leads import timing causing integration errorsSummary: Looking to the Eloqua hive mind for some help! We have automation set up in SF to auto-convert leads after creation, which happens within a minute of Eloqua cre… -
Eloqua tracking on custom htmlTo ensure our button renders correctly in Outlook, we implemented the custom code above. However, when adding "&elqTrack=true" to the links, no tracking ID is appended a…
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Add a new mailing address to Eloqua with MultibrandingGreetings, community! We need to add a new email sending address to our Eloqua instance. The instance has multibranding, but reviewing the official documentation, we can… -
Is the optimization time calculated by Send Time Optimization visible?Content (please ensure you mask any confidential information): Can I see the days and times calculated by Send Time Optimization on the contact's screen, profiler, and s…
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Why is field merge HTML details not getting populated in email template?Hi Team, We have a requirement to send Order Cancellation emails to customers who have canceled their orders. The data is stored in a Custom Data Object (CDO), which inc…
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Sending Text-Only Emails to Specific DomainWe're experiencing a situation where a certain domain we're sending emails to seemingly has proprietary software that's causing auto opens and clicks that are skewing ou…
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REST API calls - Custom Object Record - system dateHello Team! I would like to retrieve the list of custom data records that were added to the Custom Object in a given period of time - so I am interested in the custom ob…
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Are you able to use the Possible Forwards metric in the Program/Campaign Canvas or Lead Scoring?Summary: Is it possible to use Possible Forwards in your filters or segments on a Program or Campaign Canvas. Similarly, is it available for Lead Scoring? Content (pleas…
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Multi-Factor Authentication Eloqua APICurrently, we are considering using Eloqua's API features, but there is a request to perform multi-factor authentication when authenticating using the API. For example, …
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Does Eloqua regenerate dynamic email content when retrying soft-bounced emails?Hi everyone, According to the official Eloqua documentation, when an email soft bounces (e.g., due to a full inbox or temporary delivery failure), Eloqua attempts to res…
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How to capture email asset ID, campaign name, and campaign ID in an Eloqua form?I have a normal demo request Eloqua form that I’d like to use for tracking demo requests. I would like to update it with new fields to help with reporting and analysis. … -
Your Redwood experience?Hi After using the new Redwood interface in Eloqua for quite some time, I would like to ask the community about your feelings in comparison to the classic Eloqua look? U…
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Oracle Eloqua 25B: Redwood experience content editorsOverview Starting in the 25B release, you can opt-in to access the Redwood experience content editors. You can use the new editors with the following component library a… -
Eloqua Campaign Issue 18 August 2025Summary: Campaigns Not Sending Emails Content (please ensure you mask any confidential information): Scheduled emails that were set for this morning are stuck in the ema…
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Serious disruptions in Eloqua POD 6 after the recent 25C update.Summary: Emails are not send at all… Content: After applying the 25C patch, we have been experiencing serious issues with sending emails from our campaigns (POD6) since …
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Oracle Eloqua Release CenterWelcome to the Eloqua Release Center. Here you can find information about recent and upcoming Oracle Eloqua releases. This page reflects the most up-to-date information …
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Connecting Oracle Infinity to Oracle Eloqua custom objectHi, We are connecting Oracle Infinity to push data to Oracle Eloqua custom object through webhook. But we are getting below error, Resending data. Retry Attempt 1 starts…
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1Remove limit on look up table imports in sf connected app in EloquaSummary: The lookup table data import in the SF connected app does not offer parity with the native integration as it limits the number of records that can be imported t…